New Dawn Homecare and the New Dawn Guest Home have recently been accredited through Accreditation Canada's Primer program.
Accreditation Canada is a national organization that sets standards for quality and safety in healthcare and accredits healthcare organizations based on how well they meet those standards. The accreditation program is recognized as best in class internationally and is designed to improve client outcomes and health system performance.
During their three-day onsite visit in late February 2017, the survey team from Accreditation Canada evaluated New Dawn Homecare's and Guest Home’s programs and services, reviewed policies and procedures against practices, and led a number of discussions with staff, management, clients, and families.
Among other things, the report by Accreditation Canada concluded that client-centered care is the foundation of New Dawn Homecare and Guest Home, that the organizations continue to be creative and innovative in meeting the needs of the community, and that both have excellent staff and an excellent quality improvement and client safety plan.
The Primer Award, which sees New Dawn Homecare and Guest Home join local hospitals, long-term care facilities, and the VON - the areas only other accredited health care providers – is the culmination of eighteen months of organizational and policy development.
New Dawn Homecare is now one of only two private homecare agencies in all of Nova Scotia with an Accreditation Canada award, while the New Dawn Guest Home is the only Residential Care Facility (for persons with disabilities) with an Accreditation Canada award on Cape Breton Island.
For New Dawn Homecare and the New Dawn Guest Home, pursuing accreditation was a logical extension of both organizations' commitment to client care, well being, safety and service quality.
New Dawn Homecare and Guest Home now turn their attention to Accreditation Canada’s Qmentum program – the next step in ensuring quality and safety throughout both organizations – from governance and leadership to direct care and infrastructure.
New Dawn Homecare: As the Island’s largest private Homecare provider, New Dawn Homecare provides a full range of support services in the comfort and convenience of client homes or in local hospitals: 7 days a week, 24 hours a day and 365 days a year. During visits, New Dawn Homecare assists with: client-centered personal care; nursing care; basic, advanced and diabetic footcare; reflexology; light housekeeping; grocery shopping; meal preparation; transportation to & from appointments; respite care; companionship; and in-hospital private care.
New Dawn Guest Home: A caring, welcoming environment is the hallmark of New Dawn Guest Home, a 30-bed, Level One, residential care facility providing personalized and professional care in a bright, comfortable setting for people with a variety of disabilities in partnership with the Department of Community Services.
For more information on Accreditation Canada, please visit www.accreditation.ca